WhatsApp Automation
Keyword replies and guided flows handle the routine questions, capture answers into contact fields, and hand the thread to a person the moment it needs one.
Chain questions, buttons, lists and keyword branches together with no code, and publish the moment you save.
Exact or partial-match keywords fire the right reply automatically, with as many branches as you need.
Free-text answers write straight onto the contact record, ready to segment and broadcast to later.
Whatever a flow does not cover, AI replies can answer in your tone from the context you give it.
A flow can end in the shared inbox, so a person picks up with the whole thread already in front of them.
Nights, weekends and public holidays included, without anyone on call.
Ask a question, offer buttons or a list, branch on the answer and store what the customer says straight onto their contact record. No developer, no deployment, and changes go live the moment you save.
The point of a flow is to clear the routine, not to trap people in a menu. Any flow can hand over to the shared inbox, so a real person picks up with the whole conversation already in front of them.
Start from a keyword, a button tap, or the moment a new contact messages you first.
Add questions, buttons and lists, branching on whatever the customer answers.
Free text gets stored on the contact record automatically as the flow runs.
End the flow in the shared inbox so a person picks up with full context.
FAQ
No. The builder is visual: questions, buttons, lists and keyword branches are chained together and go live the moment you save.
A flow step can capture free text and store it on the contact record. For anything a flow does not anticipate, AI replies can take over instead.
It hands the conversation to the shared inbox so a person can take over, with everything the customer already said still on screen.
Free plan · Official API · Live in under a day.
