LoopChat

✦ Solution

WhatsApp for Customer Support

Resolve in the chat app customers prefer. Broadcasts, chatbots, AI replies and a shared team inbox on one number, on Meta's official WhatsApp Business API.

app.loopchat.in
LoopChat shared team inbox for Customer Support

✦ What changes

What changes for Customer Support

One shop phone cannot serve a queue, and copy-pasting answers does not scale.

01

Bots and AI clear the repetitive questions before an agent sees them

02

Assign, note and label conversations across the whole team

03

Canned responses for the answers you send twenty times a day

04

One number, many agents, no collisions

✦ The toolkit

Everything Customer Support runs on, in one place

✦ FAQ

Questions we get asked

See all FAQs or talk to us directly.

Is LoopChat an official WhatsApp product?

LoopChat is an independent platform built on Meta's official WhatsApp Business API (Cloud API). Guided embedded signup connects your WhatsApp Business Account in a few clicks, fully compliant, with no grey-market gateways.

How fast can we go live?

Most teams connect a number, get templates approved and send their first broadcast the same day. The signup flow is guided end to end.

Can several agents share one number?

Yes. Invite your team, assign conversations, add private notes and labels, and answer from one shared inbox on a single number.

What can the bots actually do?

Keyword-triggered replies, button and list menus, and guided flows that ask questions, capture free-text answers into contact fields, and hand over to a human when needed.

Put your conversations on autopilot today

Free plan · Official API · Live in under a day.