FAQ
Everything teams ask before going live on the official WhatsApp Business API.
LoopChat is an independent platform built on Meta's official WhatsApp Business API (Cloud API). Guided embedded signup connects your WhatsApp Business Account in a few clicks, fully compliant, with no grey-market gateways.
Most teams connect a number, get templates approved and send their first broadcast the same day. The signup flow is guided end to end.
Yes. Invite your team, assign conversations, add private notes and labels, and answer from one shared inbox on a single number.
Keyword-triggered replies, button and list menus, and guided flows that ask questions, capture free-text answers into contact fields, and hand over to a human when needed.
Connect your OpenAI key and LoopChat's AI assistant answers open-ended questions in your business's tone, inside the hours you set, with one-click human takeover.
Your LoopChat plan covers the platform. Meta bills WhatsApp conversations separately at its standard per-conversation rates for your country.
Yes. XLSX import with custom fields, then segment into groups for precise broadcasts.
Yes. Start free without a credit card and upgrade when your volume grows. See Pricing for details.
Free plan · Official API · Live in under a day.
